Effective date: 15 August 2026
Company: Aspect Bilişim Hizmetleri ve Danışmanlık A.Ş.
These Terms of Service ("Terms") govern access to and use of the Services provided by Aspect Bilişim Hizmetleri ve Danışmanlık A.Ş. ("Aspect", "we", "us" or "our"). By creating an account, accepting an order form, statement of work or other agreement that incorporates these Terms, or otherwise using the Services, you agree to these Terms. If you use the Services on behalf of an organization, you represent that you have authority to bind that organization. In that case, "Customer" and "you" refer to the organization as well as its authorized users, as applicable.
Aspect provides software and related services that may include digital business cards, contact and lead capture, business card and event badge scanning, enrichment and research, relationship and event data management, CRM and other integrations, AI-assisted features, workflow automation, analytics, custom software, implementation, integration and professional services. The exact scope of Services may be described in an online plan, order form, proposal, statement of work or other written agreement (each, an "Order"). If an Order conflicts with these Terms, the Order controls for the subject matter of that conflict. A Data Protection Addendum ("DPA") applies where Aspect processes personal data on behalf of a Customer.
You must provide accurate account information and keep credentials confidential. You are responsible for activity under your account and for users you authorize to access the Services. Organization administrators may manage users, settings, permissions, integrations and data within their organization account. You must promptly notify Aspect of suspected unauthorized access or account compromise. You may not share credentials in a way that bypasses applicable seat, user or subscription limits.
Subject to these Terms and payment of applicable fees, Aspect grants you a limited, non-exclusive, non-transferable and revocable right to access and use the Services during the applicable subscription or service term for your internal business or professional purposes. You may not reverse engineer, decompile, attempt to extract source code from, resell, sublicense or commercially exploit the Services except as expressly permitted in writing or where such restriction is prohibited by law.
"Customer Data" means data, content, files, records, contacts, leads, notes, instructions and other information submitted to, synchronized with, generated for, or otherwise processed through the Services on Customer's behalf, excluding Aspect technology and service-generated telemetry that does not identify Customer's underlying contacts except as necessary for security or operations. As between the parties, Customer retains its rights in Customer Data. Customer grants Aspect and its subprocessors a limited right to host, copy, transmit, transform, analyze and otherwise process Customer Data only as necessary to provide, secure, support and improve the Services in accordance with these Terms and the DPA. Aspect does not obtain a right to use Customer Data for unrelated advertising or to sell Customer Data. Aspect will not intentionally enable optional settings that permit Customer Data to be used to train generalized or foundation AI models without Customer's prior authorization.
Customer is responsible for the legality, accuracy and quality of Customer Data and for its instructions to Aspect. Customer represents and warrants that it has all rights, notices, permissions and legal bases required to provide Customer Data to Aspect and to instruct Aspect to process it. Customer must comply with privacy, data protection, marketing, electronic communications, intellectual property and other laws applicable to its use of the Services. Customer must provide required privacy notices to contacts, leads, event attendees and other individuals whose data it collects or processes using the Services. Customer must not use enrichment or research features to harass individuals, evade legal restrictions, conduct unlawful surveillance, or make unlawful discriminatory or high-impact decisions. Customer must not use the Services as a consumer reporting agency or for eligibility decisions involving credit, insurance, employment, housing or similar regulated purposes unless Aspect has expressly agreed in writing to support that use. Customer must not upload or intentionally process special category, sensitive or highly regulated personal data unless the relevant Service expressly supports that data and Customer has a lawful basis and required safeguards.
You must not use the Services to: Violate law or the rights of another person. Upload malware, attempt unauthorized access, interfere with service availability or bypass security controls. Send spam or unlawful marketing communications. Create, enrich or distribute data obtained through unlawful scraping, deception, credential theft or unauthorized access. Process data for unlawful discrimination, stalking, harassment, biometric identification, sensitive profiling or other prohibited surveillance. Generate or distribute content that infringes intellectual property rights or is otherwise unlawful. Misrepresent AI-generated outputs as verified facts when doing so creates a material risk of harm.
The Services may combine Customer Data with information from connected systems, public sources, third-party providers and AI models. Enrichment results and AI outputs may be incomplete, outdated, incorrect or based on ambiguous sources. Aspect does not warrant that enrichment or AI output is accurate, complete or suitable for a particular decision. Customer is responsible for reviewing material outputs before acting on them, particularly where an output may affect an individual's rights, opportunities or treatment.
The Services may interoperate with third-party products selected by Customer, including CRM, calendar, directory and workflow systems. Customer's use of a third-party service is governed by the third party's terms. Aspect is not responsible for third-party products, changes to their APIs, outages or their independent processing of data.
Custom development, implementation, integration, consulting and other professional services are governed by the applicable Order or statement of work. Unless an Order states otherwise, Aspect retains ownership of its pre-existing technology, platform, tools, libraries, templates, know-how and reusable components. Ownership or license rights in customer-specific deliverables will be as stated in the applicable Order.
Customer will pay fees stated in the applicable plan or Order. Unless stated otherwise, fees are exclusive of taxes and are non-refundable except where required by law or expressly provided in an Order. Customer is responsible for applicable taxes other than taxes based on Aspect's net income. If a subscription renews automatically, the applicable renewal terms will be disclosed before purchase or in the applicable Order. Aspect may update pricing for a future renewal period by providing reasonable prior notice.
Each party may receive non-public information from the other party that is identified as confidential or that reasonably should be understood to be confidential. The receiving party will use confidential information only to perform or receive the Services, protect it using reasonable care, and disclose it only to personnel, contractors and advisors who need to know it and are bound by confidentiality obligations. These obligations do not apply to information that is public through no breach, already lawfully known, independently developed, or lawfully received from a third party without confidentiality obligations.
Aspect and its licensors retain all rights in the Services, software, designs, documentation, APIs, models, workflows and related intellectual property, excluding Customer Data and customer-owned materials. No rights are granted except as expressly stated in these Terms or an Order. If you provide feedback or suggestions, you grant Aspect a perpetual, worldwide and royalty-free right to use that feedback to improve or develop its products and services, provided Aspect does not publicly identify you as the source without permission.
Aspect's Privacy Policy explains how Aspect processes personal data as controller. Where Aspect processes personal data on Customer's behalf, the DPA is incorporated into these Terms. Customer agrees that Aspect may use subprocessors as described in the DPA.
Aspect will maintain reasonable technical and organizational safeguards designed to protect Customer Data. Customer is responsible for configuring its account, user permissions and integrations appropriately and for securing devices and credentials under its control.
Aspect may improve, modify or discontinue features over time. We will use commercially reasonable efforts to avoid materially reducing core paid functionality during a current subscription term without reasonable notice, except where changes are required for security, law, third-party dependencies or emergency circumstances. Beta, preview, experimental or early-access features may be changed or discontinued at any time and may be less reliable than generally available Services. Unless expressly stated otherwise, no service level commitment applies to beta features.
Aspect may suspend access where reasonably necessary to address a security risk, unlawful use, material breach, non-payment, threat to the Services or other users, or a legal requirement. Where practicable, Aspect will provide notice and an opportunity to cure before suspension.
These Terms remain in effect while you use the Services. Subscription and Order terms are governed by the applicable plan or Order. Either party may terminate for material breach if the breach is not cured within a reasonable cure period stated in the applicable Order or, if none is stated, within 30 days after written notice, except where immediate termination is reasonably necessary for unlawful activity or a material security risk. After termination, Customer may request export of Customer Data that remains available during any agreed post-termination access period. Aspect will then delete or return Customer Data in accordance with the DPA and Data Retention & Deletion Policy, subject to legal retention requirements and backup rotation.
Except as expressly stated in an Order and to the maximum extent permitted by law, the Services are provided on an "as is" and "as available" basis. Aspect disclaims implied warranties of merchantability, fitness for a particular purpose, non-infringement and uninterrupted or error-free operation. Enrichment results, public-source research and AI outputs are informational tools and are not guaranteed to be accurate or complete.
To the maximum extent permitted by law, neither party will be liable for indirect, incidental, special, consequential, exemplary or punitive damages, or for loss of profits, revenue, goodwill or anticipated savings, arising from the Services, even if advised of the possibility of such damages. Except for liabilities that cannot lawfully be limited and any different limit expressly stated in an Order, each party's aggregate liability arising out of or relating to the Services during any 12-month period will not exceed the fees paid or payable by Customer to Aspect for the affected Services during the 12 months preceding the event giving rise to liability. For Services provided free of charge, Aspect's aggregate liability will not exceed EUR 100 or the equivalent in local currency. Nothing in these Terms limits liability to the extent a limitation is prohibited by law, including liability for fraud, willful misconduct or other liability that applicable law does not permit a party to exclude or limit.
To the extent permitted by law, Customer will defend and indemnify Aspect against third-party claims arising from Customer Data, Customer's unlawful instructions, Customer's violation of these Terms, or Customer's infringement of a third party's rights, except to the extent the claim results from Aspect's breach of these Terms or applicable law.
These Terms are governed by the laws of the Republic of Türkiye, without regard to conflict-of-law rules. Unless mandatory law requires otherwise, the Istanbul Anadolu Courts and Enforcement Offices have exclusive jurisdiction over disputes arising from these Terms or the Services. If you are a consumer and mandatory consumer protection rules apply, nothing in these Terms removes rights or jurisdiction that cannot legally be waived.
Neither party may assign an Order or these Terms without the other party's consent, except in connection with a merger, reorganization, change of control or sale of substantially all relevant assets, provided the assignee agrees to the applicable obligations. Aspect may use affiliates and subcontractors to provide the Services while remaining responsible for its contractual obligations. If any provision is unenforceable, it will be modified to the minimum extent necessary and the remaining provisions will continue in effect. A failure to enforce a provision is not a waiver. These Terms, together with applicable Orders and the DPA, form the agreement between the parties concerning the Services and supersede prior agreements on the same subject unless otherwise stated in writing.
Questions about these Terms may be sent to info@aspect.contact, aspectbilisim@hs01.kep.tr, 0 (850) 380 07 10, or Acarlar Mah. Derbent Sk. Acarkent A050 No: 23/1 Beykoz / Istanbul, Türkiye.